Limited Time Offer - Get 25% Off!

Limited Time Offer
Get 25% Off!

starter
starter
99 74 USD/month
  • forms Unlimited forms and questions
  • questions 10 mobile devices
  • rules 2,000 form responses
  • android phone Help desk support
  • data usage Google Sheets integration
  • face Resurveying responses
  • face Teams and hierarchies
basic
basic
199 149 USD/month
  • forms Unlimited forms and questions
  • questions 100 mobile devices
  • rules 10,000 form responses
  • android phone Help desk support
  • data usage Google Sheets integration
  • face Resurveying responses
  • face Teams and hierarchies
advanced
advanced
399 299 USD/month
  • forms Unlimited forms and questions
  • questions Unlimited Mobile Devices
  • rules Unlimited Form Responses
  • android phone Premium support
  • data usage Google Sheets integration
  • face Resurveying responses
  • face Teams and hierarchies

Frequently Asked Questions

Product Use
What is a Form Response?

Each response that is submitted after answering all the questions on one form on the Collect mobile app (no matter the number of individual questions in the form) is a form response.

Let's take an example where you have 1 form, on which data will be collected by 10 users/mobile devices. If each user fills all the questions on your form and presses the "Submit" button on the app once, you would have collected 10 responses.

What is a Device?

A device is any mobile phone on which the Collect app has been used to submit at least one form response during the subscription period.

I need less than 10 devices for data collection. What do I do?

If you need to use fewer than 10 devices in a month for data collection, write to us at [email protected] and we'll help you out with the pricing.

I need more than 250 devices for data collection. What do I do?

If you need to use more than 250 devices in a month for data collection, write to us at [email protected] and we'll help you out with the pricing.

How can I access the advanced features like Monitoring, Flagging, and Analytics?

Monitoring, Flagging, and Analytics are advanced features on Collect. You can access these features by upgrading your plan. Drop us an email at [email protected] for more details.

Can I collect more responses than my plan's limit?

Yes, you can continue collecting responses. But you will be able to access them after upgrading your plan. Note that you will be charged $0.25 for every additional response.

Can I add more devices than my plan's limit?

Yes, you can add more devices. But you will be able to access the responses collected by the additional devices after upgrading your plan. Note that you will be charged $2 for every additional device.

What happens after my subscription expires?

After your subscription expires, you will have limited access to Collect. You can continue collecting responses but will not be able to view or download them. You can re-activate your account on any of the subscription plans mentioned above to access your responses by writing to us at [email protected]

Trial Period
What can I do during my free trial?

Your trial account allows you to create forms, add your team members, and capture unlimited responses. You can view and download up to 10 of these responses. You can upgrade your account to access all responses by writing to us at [email protected]

What can I do after my trial is over?

After your trial expires, you will have limited access to Collect. You can continue collecting responses but will not be able to view or download them. You can upgrade your account to access your responses by writing to us at [email protected]

Discount
Do you offer any discounts to nonprofit organizations?

Yes. We always try to support nonprofit organizations in their efforts. If you are a nonprofit, please write to us at [email protected] with your discount request.

Do you offer any discounts to students?

Yes. We offer discounts to students who wish to use Collect for their academic research or studies. If you are a student, please write to us at [email protected] with your discount request.

Payment
Which payment methods do you accept?

We accept all major credit cards, debit cards, and wire transfers. Please note that wire transfers are charged an extra 10% as the admin fee. For any questions, please email us at [email protected]

Do you offer long-term subscription plans?

Yes. You can buy long-term plans at discounted rates by making an advance payment. We offer 10% off on 6-month plans and 20% off on 12-month plans.

Can I change my subscription after choosing a plan?

If you want to change to a different plan at any time during your subscription, you can get in touch with us at [email protected] and we will be happy to help you.