Sales Engineering Manager

USA (Remote)

Full Time

At Atlan, one of our core values is putting the problem first and solution second. That’s why our folks in the Business Team come to work every morning with the intent of helping as many people as they can. Even if this means telling them that we’re not the right fit for them.

As part of our Business Team, you’ll be our eyes and ears on the ground—working to understand our users’ biggest challenges and wins—so we can integrate this information into our vision for our products. Every line of code we write and every pixel we create will be shaped by what you see and hear on a daily basis.

Let’s lead from the front and show the world how it’s done.

(Co-founders of Atlan)

Why this role is important for us? 🔗

We started as a data team ourselves, and we want to be the kind of partner that we would have liked to have ourselves! This principle guides all our values and business decisions. For example, we are open by default — built on open APIs, fully open architecture, publicly available documentation, no lock-ins, etc.
We fundamentally believe that the most important role of our sales and go-to-market team is to help customers solve problems and play the role of a trusted advisor. Sometimes this might mean turning customers away and even recommending other solutions. Even if we lose some revenue in the short term by doing so, we believe that doing right by the customer is always the right thing to do
Our GTM team has been growing rapidly to meet customer demand and we’re looking for a highly motivated and experienced Sales Engineering Leader to not only lead a team of talented Sales Engineers, but also to help define our Sales Engineering motion as we continue to grow and scale.
The role of Sales Engineering Manager is a multifaceted position that combines leadership, technical expertise, and hands-on engagement with customers.

Your mission at Atlan...

Team leadership and development - You will recruit, hire, onboard, and train new Sales Engineers. Mentor and develop team members, setting clear performance objectives and providing regular feedback and conduct regular performance evaluations and create individual development plans
Sales Support and deal oversight - Assist in high-profile deals by providing technical expertise and guidance. Review and approve technical proposals, ensuring they meet customer requirements and align with the company's capabilities.
Process Optimization - you will develop and streamline processes and tools to improve the efficiency and effectiveness of the sales engineering team whilst monitoring the quality and consistency of technical presentations, demos, and proofs of concept.
Technical expertise - You will serve as a technical expert for key accounts, particularly during high-stakes sales negotiations or when solving complex technical challenges. Also keeping abreast of industry trends, technological advancements, and the company's product portfolio.
Training and Enablement: Ensure the sales engineering team is adequately trained on the latest product features, technologies, and sales techniques. Facilitate cross-training sessions between sales and technical teams to foster better collaboration.

What makes you a great match 🚀

Leadership experience: Minimum of 7-10 years experience as Sales Engineer and more recently a Sales Engineering Leader (minimum 3 years leadership experience) in data!
Data background: Ideally has prior experience as a hands-on data practitioner/engineer.
Strategic accounts: You will need experience with Fortune 500 customers, dealing with complex sales cycles and multi stakeholder deals.
Problem solving: You love to nerd out on technical problems and find creative, out of the box solutions to customer problems.
Technical expertise: You are proficient in SQL, Python and Rest API's.
Entrepreneurial mindset: You're excited about the opportunity to scale.

Can't wait to join us?
Get started on your application.

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Do your life's best work with Atlan

Shape the future of our products

As part of the Business Team, you play a pivotal role. You are the voice of our users and inform all the important decisions we make. You will work closely with our users and prospects to understand their pain points and feed this information into our product roadmap.

Not only have I been able to understand how the Product Team approaches creating a product, but I’ve also been able to share our customers’ feedback with the team, which directly influences product development. Here, your input can shape everything from the name of a product to the features it needs to have!
Kritika Oberoi
Founder's Staff
I'm the eyes and ears for the product team and give them a clear picture of our users’ feedback, their daily workflows, critical decisions, motivations and more. This helps us build a product that truly solves the problems faced by every human of data that we work with!
Aishwarya Bedekar
Partnerships Manager

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I've been astounded thus far with my experience at Atlan. Everyone is an A+ player, works hard, and believes in the common mission. What I love most is the reflective culture we have. Everyone is self-aware and highlights challenges as opposed to hiding them. Over-communication is paramount, even more so in a remote culture, and I think we do a great job of it.
Andrew Ermogenous
Partnerships Manager
A relentless focus on our core values is at the heart of everything that we do at Atlan. This helps build a strong culture in which professional growth is entwined with business growth, where everyone is committed to constant improvement. I have never met a single person at Atlan who just wants to leave things as they are — we are here to learn, get our hands dirty and push our boundaries!
Mathura Vaidyanathan
Bangalore, India
My first week here had me hit the ground running with speaking to customers, onboarding them, and taking complete ownership of their experience. In my role, I get to collaborate with almost all functions in Atlan and this excellent support system enables me to drive a great customer experience. Being a primary interface between customers and the product team and playing a pivotal role in the growth of the product is both rewarding and fulfilling!
Ashwin Murali
Bangalore, India
From day one, I have been under GREAT mentors who worked hard to upgrade my knowledge and skills. I came from a different work background and yet they were patient with me, while at the same time they recognized my achievements. The people here are so motivated and dedicated, it's contagious! I've never worked for a company that's more welcoming and nurturing as Atlan.
Ma. Isabel Yonzon-Atienza
Manila, Philippines

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Ownership and autonomy from day one

At Atlan, business is all about putting the user first and addressing their needs. So the way your set your goals will be informed by the unique challenges that you need to solve. That’s why you have complete ownership of your projects—you set the priorities, decide on the experiments, and the best way to reach your goals.

Working at Atlan has been one for the books. Waking up every day to the challenge of building the Africa business pipeline has forced me to grow both personally and professionally more ways than I ever imagined. I have naturally grown to approach and tackle challenges differently as well as selectively choose my priorities to maximize my energy.
Quinta Onditi
Consultant
At Atlan, I’ve always been encouraged to take full ownership of my projects from the first day itself. It is Atlan that I’ve got the opportunity to try various experiments to take our product across geographies and industries. Where else would I get so much freedom to experiment and manage my work.
Ujwal Chaudhari
Sales Executive

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