Integration Engineer

India

Full Time

At Atlan, one of our core values is putting the problem first and solution second. That’s why our folks in the Business Team come to work every morning with the intent of helping as many people as they can. Even if this means telling them that we’re not the right fit for them.

As part of our Business Team, you’ll be our eyes and ears on the ground—working to understand our users’ biggest challenges and wins—so we can integrate this information into our vision for our products. Every line of code we write and every pixel we create will be shaped by what you see and hear on a daily basis.

Let’s lead from the front and show the world how it’s done.

(Co-founders of Atlan)

Why this role is important for us? 🔗

Connecting to a customer or prospect’s data estate is the single most important moment in their journey with Atlan. Ingesting their asset universe and the associated metadata (including lineage) is the foundation on which all value is made possible–and it’s where trust is built.
The Integration Engineer role was purpose built for this moment, collaborating with our Field and Engineering teams to land new logos, onboard customers, and unlock new value that can lead to expansion. We believe the Integration Engineer is at the epicenter of how we’re building a best-in-class customer experience–and it will be a driving reason why we can and will win our rapidly exploding market opportunity.
As an Integration Engineer, you are a technical savant who loves engaging directly with customers, and covet the autonomy of being the point person responsible for rapidly guiding our customer’s integration of their data estate. You seek out diverse problems, and are equally at home running deep discovery on a workflow failure as you are leveraging your experiences to improve our product, proactively mentoring a customer, and being a driving force behind the strategic initiatives that will shape our Integration team’s future.
As part of Atlan, you join a high-growth startup with a hyper motivated team which is disrupting the experience for the humans of data. We collectively have the privilege and mandate to build a product, team and company that will drive the future for data teams including top-tier companies such as Plaid, Monster and WeWork.

What will you do? 🤔

Product Expert: Utilise your deep expertise to set up connectivity for a prospect or customer's instance to their data estate, guiding integration setup, solving workflow & lineage issues promptly, fielding technical questions, and identifying use cases for future enhancements.
Workflow Scalability & Stability: At the frontline with trial customers, you’ll often be the first to observe issues & how packages can be optimised for the future. This will allow you to collaborate closely with product engineering teams to swiftly detect and address workflow issue patterns, provide feedback on released fixes, new features, and contribute to the overall product direction.
Customer Management: Offer world-class support throughout the user journey, employing a combination of soft skills like empathy to build trust with users and hard skills like technical debugging to resolve issues effectively. You will be engaged both proactively and reactively, being entrusted with full ownership to guide workflow integrations.
Documentation: Enhance internal and customer-facing documentation based on frontline observations, ensuring it reflects the dynamic nature of the platform and provides valuable insights for users.

What makes you a match for us? 😍

Experience in customer facing technical roles (Integration Engineer, Technical Support Engineer, Solution Architect, Data Engineer).
Experience deploying and managing connectors, including debugging and resolving break/fix and configuration issues.
Capable of owning the technical onboarding of a set of customers, demonstrating the ability to drive successful outcomes in short timeframes.
Value familiarity with a broad set of tools including Data Warehouses and Data Lakes, ELT/ETL, Business Intelligence, orchestration, and data quality tools.
Highly value prior experience with the modern data stack, namely Snowflake, dbt, Fivetran, Airflow, Monte Carlo, and any major BI tool (e.g. Looker, Tableau, Power BI, Sigma and Thoughtspot).
Experience using APIs and in one or multiple coding languages with a strong preference for Python and Java.
You are curious and keen to expand the depth/breadth of your knowledge of data technologies.
You are obsessive about culture and will be a torchbearer that makes us all better.

Can't wait to join us?
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Do your life's best work with Atlan

Shape the future of our products

As part of the Business Team, you play a pivotal role. You are the voice of our users and inform all the important decisions we make. You will work closely with our users and prospects to understand their pain points and feed this information into our product roadmap.

Not only have I been able to understand how the Product Team approaches creating a product, but I’ve also been able to share our customers’ feedback with the team, which directly influences product development. Here, your input can shape everything from the name of a product to the features it needs to have!
Kritika Oberoi
Founder's Staff
I'm the eyes and ears for the product team and give them a clear picture of our users’ feedback, their daily workflows, critical decisions, motivations and more. This helps us build a product that truly solves the problems faced by every human of data that we work with!
Aishwarya Bedekar
Partnerships Manager

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I've been astounded thus far with my experience at Atlan. Everyone is an A+ player, works hard, and believes in the common mission. What I love most is the reflective culture we have. Everyone is self-aware and highlights challenges as opposed to hiding them. Over-communication is paramount, even more so in a remote culture, and I think we do a great job of it.
Andrew Ermogenous
Partnerships Manager
A relentless focus on our core values is at the heart of everything that we do at Atlan. This helps build a strong culture in which professional growth is entwined with business growth, where everyone is committed to constant improvement. I have never met a single person at Atlan who just wants to leave things as they are — we are here to learn, get our hands dirty and push our boundaries!
Mathura Vaidyanathan
Bangalore, India
My first week here had me hit the ground running with speaking to customers, onboarding them, and taking complete ownership of their experience. In my role, I get to collaborate with almost all functions in Atlan and this excellent support system enables me to drive a great customer experience. Being a primary interface between customers and the product team and playing a pivotal role in the growth of the product is both rewarding and fulfilling!
Ashwin Murali
Bangalore, India
From day one, I have been under GREAT mentors who worked hard to upgrade my knowledge and skills. I came from a different work background and yet they were patient with me, while at the same time they recognized my achievements. The people here are so motivated and dedicated, it's contagious! I've never worked for a company that's more welcoming and nurturing as Atlan.
Ma. Isabel Yonzon-Atienza
Manila, Philippines

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Ownership and autonomy from day one

At Atlan, business is all about putting the user first and addressing their needs. So the way your set your goals will be informed by the unique challenges that you need to solve. That’s why you have complete ownership of your projects—you set the priorities, decide on the experiments, and the best way to reach your goals.

Working at Atlan has been one for the books. Waking up every day to the challenge of building the Africa business pipeline has forced me to grow both personally and professionally more ways than I ever imagined. I have naturally grown to approach and tackle challenges differently as well as selectively choose my priorities to maximize my energy.
Quinta Onditi
Consultant
At Atlan, I’ve always been encouraged to take full ownership of my projects from the first day itself. It is Atlan that I’ve got the opportunity to try various experiments to take our product across geographies and industries. Where else would I get so much freedom to experiment and manage my work.
Ujwal Chaudhari
Sales Executive

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